Who we are
Our website address is: https://xinxuanglobal.com. We are Xinxuan Automation, a specialized provider of CNC secondary processing solutions based in Dongguan, China.
Information We Collect (Inquiry Forms)
When visitors submit an inquiry via our contact forms, we collect the data provided (such as name, email, and company name) along with the visitor’s IP address and browser user agent string to assist in technical communication and spam detection.
Media & Technical Drawings
If you upload images or technical drawings (PDF, CAD, etc.) to our website for quoting purposes, we treat these files as strictly confidential. We implement industry-standard security measures to ensure your designs are protected and never shared with third parties without your explicit consent.
Cookies
We use cookies to enhance your browsing experience. If you use our contact forms, you may opt-in to saving your details for convenience, so you do not have to fill them in again for future inquiries. These cookies will last for one year. We also set temporary cookies to determine browser compatibility and analyze website traffic.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos from YouTube). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content
How we share your data
We do not sell, trade, or rent your personal data to others. Your information and technical requirements are only shared with our internal engineering and sales teams to provide you with accurate technical evaluations and quotations.
How long we retain your data
For users that contact us via our inquiry forms, we store the provided information in our secure database to provide ongoing technical support, service updates, and follow-up communication regarding your projects.
What rights you have over your data
If you have submitted data through this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.